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Here are answers to some of our frequently asked questions.

  • What type of documentation do I need to provide in order to rent a space?

    We require a government-issued photo ID (example: driver’s license, state ID, or passport).

  • How much notice needs to be given before I move out?

    All contracts are month-to-month. However, we do require a 5-day notice before you move out.

  • How do I make a payment?

    Payments can be automatically deducted from your credit card/savings/checking account monthly. You can also make payment through our website or mail.

  • What forms of payment do you accept?

    VISA, MasterCard, American Express, Discover, checks, and money orders.

  • Do I need to sign a long-term lease?

    No, we rent on a month-to-month basis unless the customer requests otherwise.

  • How do I know how much storage space I will need?

    You can either use our Size Guide tool on our website or call our team for assistance.

  • Do you have handcarts and dollies available at your facility?

    Yes. You are welcome to use our complimentary carts to move in.

  • Are there any items that I am NOT able to store?

    Liquids, explosives, flammable liquids, toxic materials, food, and perishables. Please contact us if you have any questions regarding a specific item.